Please note that Estates & Management Ltd is appointed to carry out the landlord’s functions, including the invoicing and collection of ground rent and granting consents under the terms of the leases, appointing specialist agents on behalf of the Landlord where appropriate. E&M does not provide property maintenance services. If you pay a service charge, please contact the property manager invoicing you regarding service charges and the management and maintenance of the development.
Please log into your online account and select ‘Property Management Information’ to view contact details for your property manager. Your property manager will be able to assist you. Please refer to Companies House for up-to-date information regarding a management company party to your lease. If you do not believe you have a property manager and pay a service charge, please refer to your lease for further information about maintenance and management responsibilities.
If you have contacted your RTM company or property manager and they have been unable to help, you can complete this form.