Please download our Buyer’s Guide if you act on behalf of prospective or recent purchaser(s). Please also use this guide if the name on the title is changing, i.e. a transfer of equity (joint to sole or sole to joint) or Assent.

When you email the completed guide to us at proptran@e-m.uk.com, please include “Buyers Pack” and the property address in your subject line.

Our standard turnaround time is 10 to 15 working days. Please be advised that during busy periods or in case of complex transactions, our turnaround period might increase.

We accept service of the Notice(s) of Transfer and Charge by email. Please do not send duplicate paperwork once you submit your documents via email.

Due to the current circumstances we might not be able to process payments sent by cheque so please use BACS, if at all possible.

Please download our Seller’s Guide if you are instructed by the current owner(s) in relation to a change in ownership (e.g. sale, transfer from joint to sole owner). You should also use this pack if a mortgage/charge is concurrent with the change in ownership.

Pre-sale enquires e&m are unable to deal with
We appreciate you might be required to provide answers to additional pre-sale enquires which fall outside the scope of our Seller’s Pack service; however, you should rely on your own enquires and review of the property deeds. We are unable to deal with most of the additional enquiries and provide a list here of some common areas in order to assist you. You may also wish to share this list with the buyer(s) solicitors so that they can raise any additional questions directly with the correct parties. Please note our team are unable to review or interpret the property deeds or any other documents for you as this could lead to a conflict of interest. Please rely on your own expertise or seek additional third-party input.

When you email the completed guide to us at proptran@e-m.uk.com, please include “Sellers Pack” and the property address in your subject line.

Our standard turnaround time is 10 to 15 working days. Please be advised that during busy periods or in case of complex transactions, our turnaround period might increase.

Due to the current circumstances we might not be able to process payments sent by cheque so please use BACS, if at all possible.

Please download our Remortgage Guide if you are instructed by the current owner(s) in remortgage only. Please do not use this guide if there is a change of ownership, i.e. a transfer of equity (joint to sole or sole to joint) at the same time.

When you email the completed guide to us at proptran@e-m.uk.com, please include "Remortgage Pack” and the property address in your subject line.

Our standard turnaround time is 10 to 15 working days. Please be advised that during busy periods or in case of complex transactions, our turnaround period might increase.

We accept service of the Notice(s) of Charge by email. Please do not send duplicate paperwork once you submit your documents via email.

Due to the current circumstances we might not be able to process payments sent by cheque so please use BACS, if at all possible.